Our most frequently asked questions
We ship our flower bulbs directly from our packing facilities in the Netherlands. Since we are right in the blooming heart of the famous Dutch Flower Bulb Region, we are able to always supply top-quality flower bulbs, fresh from the fields!
We'll send you a shipping confirmation email with tracking details as soon as your order has shipped. The time of dispatch depends on when you placed your order. Please see our shipping schedule for further details. You can also track your order from
Typically, orders are delivered within 3 - 8 business days once shipped from our warehouse in the Netherlands. Please note that we ship in batches and the tracking may state 'we are waiting for your parcel' or 'expecting parcel' while it is in transi
We can edit an order prior to packing. The time frame for this is dependant on what stage of the season the order was placed and the status of your order. Prior to your order being processed, we can add or remove items as well as update your shipping
If you have a pending order and the address needs to be updated, please contact our customer care team who will check if it will be possible. We can edit the delivery address on your order whilst your order is pending shipment. It is not possible to
To apply a discount code, please type the code into the box marked 'gift card or discount code' at the checkout and then click 'apply'. If the code is valid, the code will be applied and the saving will be deducted from the order total. Please note t
Orders can be cancelled within 24 hours of being placed. After this period, cancellation will depend on the status of your order. For logistical reasons, we can't always prevent an order from being shipped if we are notified of the cancellation less
You may be unable to log in if you previously ordered as a guest. Therefore, if you wish to view your order history please select register on the my account section to access your account. Once registered, you will be sent an email from us with a lin
We don't make a catalogue, but the full range with up-to-date prices and offers is available to view on our website anytime. If you prefer to order over the phone, or know someone who would love our bulbs and plants but doesn't have access to the int
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