Farmer Gracy logo
Farmer Gracy logo

All articles

Shipping FAQs

Frequently asked questions about shipping

How long does delivery take?

Typically, orders are delivered within 3-8 business days once it has been shipped from our warehouse in the Netherlands. Please note that we ship in batches and the courier's tracking may state 'we are expecting your parcel' for between 1-8 days unti

How do I track my order?

We'll send you a shipping confirmation email with tracking details once the order has shipped. Dispatch times depend on when the order was placed, please see shipping schedule for further details. You can also track your order from our Help Centre.

Do you offer free shipping?

We offer free shipping on orders over a certain value. The order value required to qualify for free shipping depends on the delivery country. Please refer to our shipping costs page for further information. Please note that we cannot offer free shipp

Can I forward plants and bulbs to other countries?

We can ship directly to the UK and most EU countries. Orders destined to your chosen delivery country should not be forwarded or taken to other countries where there may be restrictions on plant imports. We are not responsible if your plants are conf