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Shipping FAQs

Frequently asked questions about shipping

How long does delivery take?

Typically, orders are delivered within 3-8 business days once it has been shipped from our warehouse in the Netherlands. Please note that we ship in batches and the courier's tracking may state 'we are expecting your parcel' for between 1-8 days unti

How do I track my order?

We'll send you a shipping confirmation email with tracking details as soon as your order has shipped. The time of dispatch depends on when you placed your order. Please see our shipping schedule for further details. You can also track your order usin

Do you offer free shipping?

We offer free shipping on orders over a certain value. The order value required to qualify for free shipping depends on the delivery country. Please refer to our shipping costs page for further information. Please note that we cannot offer free shipp

Can I forward plants and bulbs to other countries?

We can ship directly to the UK and most EU countries. Orders destined to your chosen delivery country should not be forwarded or taken to other countries where there may be restrictions on plant imports. We are not responsible if your plants are conf