Frequently asked questions for our bare root perennials

Bare root perennials FAQ's

Frequently asked questions for dahlia tubers

Dahlia FAQ's

Frequently asked questions for our Summer bulb varieties

Summer bulb FAQ's - General

Frequently asked questions for our peony roots

Peony FAQ's

Frequently asked questions for Colocasia and Caladium bulbs

Colocasia and Caladium FAQ's

Frequently asked questions for spring bulb range

Spring Bulb FAQ's - General

Frequently asked questions for Tulip bulbs

Tulip FAQ's

Frequently asked questions for Narcissus bulbs

Narcissus / daffodils FAQ's

Frequently asked questions for Allium bulbs

Alliums FAQ's

Live chat with customer care Monday - Friday 09:00 - 16:00, or leave a message out of hours.

Click on the speech bubble at the bottom right of your screen, or complete our contact form to send us an email.

The customer care team are available
Monday - Friday 09:00 - 16:00

Spring-flowering bulbs

Gracy's collections

Deluxe bulbs

New this season

Farmer Gracy

Frequently asked questions for our most popular varieties

Plant FAQ's

Planting

How to place an order

Can I edit or add anything to my order?

Can I change the shipping address on my order?

How do I apply a discount code?

I would like to cancel my order

What happens after I place an order?

Can I return my order?

What if the plant I want is out of stock?

How do I report an issue with my order?

Request an invoice

I can't log into my account

Do you have a catalogue?

Which payment methods are accepted?

Prices & payment

Gift cards

Ordering

When will my order be shipped?

How long does delivery take?

How do I track my order?

Shipping countries & charges

Delivery information

Do you offer free shipping?

Forwarding plants to countries outside of our shipping zones

I need to report an issue with my delivery

Shipping

Gracy's planting and care instructions

Planting Instructions

Are bare root perennials reliable?

When should bare root perennials be planted?

Is it too late to plant bare root perennials in May?

What is a bare root perennial?

How do you plant bare roots?

What do you do with bare root perennials when they arrive?

Why are bare root plants cheaper than potted plants?

How often should I water bare root perennials?

What does one bare root mean?

How are bare root plants supplied?

Do bare root plants need to be started in a greenhouse?

Do I need to soak my bare root plants before planting them?

Can you plant bare root perennials directly into a border?

Why are the leaves pale on my bare root perennials?

How long does it take for bare root perennials to start to grow leaves?

Will bare root plants flower in the first year?

How long can you leave bare root perennials before planting?

When should I buy bare root plants?

Do perennials spread or multiply?

What do bare root perennials look like?

Should I use the compost in the pack when planting my perennials?

Are all bare root perennials hardy?

Should bare root perennials have shoots/leaves on arrival?

Is it better to pot up bare root perennials before planting out?

Do I need to lift herbaceous perennials over winter?

How do you plant dahlias?

When can I order dahlias?

When should dahlias be watered?

When should you plant dahlias?

Can dahlias grow in pots?

What do dahlia tubers look like?

Should potted dahlias be kept dry if they haven't yet sprouted?

How long do dahlias take to sprout?

Should dahlia tubers have buds/eyes when they arrive?

How do I protect dahlias from slugs?

When are potted dahlias are ready to plant out?

How do you look after dahlias?

How deep do I plant dahlia tubers?

Do dahlias grow back every year?

What do you do when dahlias have finished flowering?

How should I store dahlia tubers if I can’t plant them straight away?

What do you do if some of the dahlia tubers are broken?

Do dahlias flower in the first year?

Why has my dahlia not started flowering?

How do I deadhead dahlias?

When do dahlias flower?

Can I leave dahlias in the ground over winter?

How long do dahlias flower for?

Do dahlias need feeding?

How many flowers grow from one dahlia tuber?

How do you store dahlia tubers over winter?

Why are the leaves on my dahlias yellow?

Where is the best place to plant dahlias?

How can I get my dahlias to flower earlier?

When should dahlias be lifted and stored?

When should summer bulbs be planted?

Can summer bulbs be left in the ground all year?

Can you plant summer bulbs on top of spring bulbs?

Can summer bulbs be grown in pots?

What are the best summer bulbs for pots?

What do I do with summer bulbs after flowering?

Which summer plants can grow in clay soil?

What can I do with unplanted summer bulbs?

Do bulbs in pots need fresh compost?

Is it too late to plant summer bulbs in June?

Are summer bulbs perennial?

Which bulbs grow in summer?

Should you soak summer bulbs before planting?

How do I store summer bulbs over winter?

Which bulbs flower every year?

What flowers grow from a bulb?

How long does it take for bulbs to grow after planting?

How do I know if my bulbs need watering?

What happens if you plant bulbs at the wrong time?

What happens if bulbs are not planted deep enough?

Should you water summer bulbs after planting?

Is it OK to plant summer bulbs in wet soil?

Which way up to you plant a bulb?

What is the best fertiliser for bulbs?

What size pot or hanging basket do I need for my bulbs?

Which way up do I plant my peony bare roots?

When should I plant Peonies?

Will my peony flower in the first year?

Can I plant my peony bare root straight into my border?

Do Peonies grow on clay soil?

Will my Peony grow in a pot?

What month do Peonies flower?

Are Peonies better in pots or in the ground?

Do Peonies need winter protection?

How often should Peonies be watered?

Do Peonies grow back year after year?

When is the best time to buy Peonies?

Should you cut Peonies back every year?

Where shouldn’t you plant Peonies?

Do you deadhead Peonies?

Do Peonies take years to bloom?

Can you keep Peonies blooming all summer?

Do Peonies multiply?

How do you plant a colocasia?

How do you plant a Caladium bulbs?

How long does it take for Caladiums and Colocasia to start growing

Where is the best place to plant Caladium or Colocasia bulbs?

How do you care for Colocasia in the UK?

How do you take care of Caladiums in the UK?

Should I cut off dying Colocasia or Caladium leaves?

What is the difference between Colocasia and Alocasia?

Do Caladiums do better indoors or outdoors?

Can I plant Caladiums/Colocasia straight into the ground?

Why is my Caladium bulb not sprouting?

My Colocasia hasn’t sprouted, is it dead?

How do you overwinter Colocasia?

What should I do with my Caladium over winter?

How often should you water Caladiums

Why does my Colocasia ‘Black Magic’ have green leaves?

Do I need to soak colocasia or caladium bulbs before planting?

Can I plant Caladiums and Colocasia outside?

How often should you water Colocasia?

Can I plant Caladiums/ Colocasia into pots

What is the best position for Caladium/Colocasia in the garden?

What size pot should I use for Colocasia?

Which way up should I plant my Caladium bulb?

How to tell which way up to plant a Colocasia bulb?

Why are some Colocasia bulbs smaller than others?

When should you plant spring bulbs?

How deep do you plant spring bulbs?

Should you soak spring bulbs before planting?

How long do bulbs take to grow?

Is it ok to plant spring bulbs in wet soil?

How do I store my spring bulbs until I’m ready to plant them?

What happens if you plant at the wrong time?

Can you leave sping bulbs in the ground all year?

Can I store my bulbs and plant them next year?

What happens if you plant a bulb upside down?

Do you water spring bulbs in pots over winter?

What do you do after bulbs have flowered?

How many bulbs can you plant together?

Can you plant multiple bulbs together?

How many flowers do you get from one bulb?

Which way do you put a flower bulb in the ground?

What do you add to soil when planting bulbs?

How do I plant tulips?

When should tulip bulbs be planted?

How many years will tulips last?

Do tulips come back every year?

Do tulips spread?