What happens if my order is incomplete or contains incorrect items?Updated a year ago

We apologize for any incomplete or incorrect orders you may receive. In the event that you discover an issue with your order, such as missing items, please contact our customer service team immediately with details of the discrepancy. Upon receiving your message and any required verification such as photographs of the items, we will arrange for the missing or correct items to be sent out to you in our next shipment at no additional cost to you.

Your satisfaction with your order is very important to us, and we are committed to resolving any issues efficiently.